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Customer Service Coordinator - 2 Month Project

Atlanta, GA 30339

Posted: 03/13/2023 Employment Type: Contract Category: Administrative Job Number: 64928 Pay Rate: 18.00

Job Description

Customer Service Coordinator - Hiring Now

Great temporary opportunity to work for a company focused on delivering great customer experience through technology!
A global provider of HR, payroll & workforce management wants to add a Customer Service Coordinator to their team in Lowell, MA.

Responsibilities of the Customer Service Coordinator:
  • Answer incoming calls with enthusiasm and confidence 
  • Case / ticket creation and dispatch to proper queue 
  • Maintain high-level knowledge of extensive UKG product suite 
  • Create and distribute knowledge content, team updates and training materials 
  • Monitor customer self-ticket creation queue 
  • Assist in facilitating team escalations 
  • Adhere to standard operating procedures and policies 

Requirements of the Customer Service Coordinator: 
  • 1 - 2 year's related experience.
  • Excellent interpersonal and communication skills.
  • Computer literate.
  • Management skills.

Customer Service Coordinators apply today!   DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 

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As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.