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Customer Administration Support - Hiring Now

Billerica, MA 01821

Posted: 03/01/2023 Employment Type: Contract Category: Engineering Job Number: 64944 Pay Rate: 23.00

Job Description

Customer Administration Support - Hiring Now

A company dedicated to providing technological solutions is looking to fill a temporary Customer Administration Support position at their headquarters in Billerica, MA. 

Responsibilities of the Customer Administration Support:
  • Administer quotes and orders in SAP system and SalesForce.
  • Prepares quotes for billable services, parts, consumables for external and internal customers.
  • Follow up with customers on status of service request/ PO parts on back order etc.
  • Prepares documents for shipment of customer orders.
  • Monitor support calls and keep customers up to date on status of call.
  • Maintains and updates customer equipment files and relevant master data in SAP.
  • Maintains accurate records of service reports and equipment installation acceptances.
  • Takes pride in delivering excellent customer service through competent and fast support.
  • Engaged and willing team player with colleagues in the Customer Support Center and other departments.
  Requirements of the Customer Administration Support: 
  • Experienced professional familiar with SAP and the SD module OR Experience with other ERP systems.
  • Comfortable learning new applications, learn quickly and embrace new tools.
  DAVIS Companies partners with the top employers locally and nationally. They choose us because of our reputation for finding high quality talent, fast, but also our experience for evaluating and representing the best candidates in the marketplace.  We make every effort to provide updates and feedback to candidates at each stage of the process as we appreciate how stressful looking for a new role can be.  Apply today and experience “The DAVIS Difference”. 

Job Requirements

SAP, customer support, administration
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As an Equal Employment Opportunity Employer, DAVIS has reporting requirements which require us to invite employees to voluntarily self-identify their race/ethnicity. Submission of this information is voluntary and refusal to provided it will not subject you to any adverse treatment. The information obtained will be kept confidential.