Search Jobs
The DAVIS Companies
https://www.daviscos.com/wp-content/uploads/2021/07/JB-Square-200x200-1.png
https://www.daviscos.com
https://www.daviscos.com
USD
23.00
HOUR
true
Customer Administration Support - Hiring Now
Billerica, MA 01821 US
Posted: 03/01/2023
2023-03-01
2023-04-28
Employment Type:
Contract
Category: Engineering
Job Number: 64944
Pay Rate: 23.00
Job Description
Customer Administration Support - Hiring Now
A company dedicated to providing technological solutions is looking to fill a temporary Customer Administration Support position at their headquarters in Billerica, MA.
Responsibilities of the Customer Administration Support:
A company dedicated to providing technological solutions is looking to fill a temporary Customer Administration Support position at their headquarters in Billerica, MA.
Responsibilities of the Customer Administration Support:
- Administer quotes and orders in SAP system and SalesForce.
- Prepares quotes for billable services, parts, consumables for external and internal customers.
- Follow up with customers on status of service request/ PO parts on back order etc.
- Prepares documents for shipment of customer orders.
- Monitor support calls and keep customers up to date on status of call.
- Maintains and updates customer equipment files and relevant master data in SAP.
- Maintains accurate records of service reports and equipment installation acceptances.
- Takes pride in delivering excellent customer service through competent and fast support.
- Engaged and willing team player with colleagues in the Customer Support Center and other departments.
- Experienced professional familiar with SAP and the SD module OR Experience with other ERP systems.
- Comfortable learning new applications, learn quickly and embrace new tools.
Job Requirements
SAP, customer support, administration